Magic Teacher Privacy Policy

Effective Date: December 2024

Last Updated: December 2024

1. Introduction

Welcome to Magic Teacher ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Magic Teacher mobile application and related services (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1 Information You Provide

  • Photos and Images: We collect photos you take or upload of academic problems for analysis and solution generation
  • Account Information: Email address, username, and password if you create an account
  • Communication Data: Messages you send to our support team or feedback you provide
  • Usage Preferences: Subject preferences, difficulty levels, and learning settings you configure

2.2 Information Automatically Collected

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Analytics: App usage patterns, features accessed, session duration, and interaction data
  • Technical Data: IP address, browser type, time zone settings, and crash reports
  • Camera and Storage Access: Required for photo capture and processing functionality

3. How We Use Your Information

We use your information for the following purposes:

  • Core Functionality: Processing uploaded images to provide step-by-step problem solutions
  • Service Improvement: Analyzing usage patterns to enhance our AI algorithms and user experience
  • Personalization: Tailoring explanations to your learning level and preferred subjects
  • Communication: Responding to support requests and providing service updates
  • Security: Detecting and preventing fraud, abuse, and technical issues
  • Legal Compliance: Meeting legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Providers

  • Third-party AI and machine learning services for image processing and analysis
  • Cloud storage providers for secure data hosting
  • Analytics services to understand app performance and user behavior
  • Customer support platforms to assist with user inquiries

4.2 Legal Requirements

  • When required by law, court order, or government investigation
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transaction such as a merger or acquisition

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmission is encrypted using SSL/TLS protocols
  • Secure Storage: Data is stored on secure, encrypted servers with restricted access
  • Access Controls: Limited employee access on a need-to-know basis
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Data Minimization: We collect only the information necessary for service functionality

6. Data Retention

  • Uploaded Images: Deleted automatically after processing, typically within 24-48 hours
  • Solution History: Retained for up to 1 year to enable learning progress tracking
  • Account Data: Maintained until account deletion or 3 years of inactivity
  • Analytics Data: Aggregated and anonymized data may be retained for service improvement

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Disable analytics or promotional communications
  • Account Deletion: Delete your account and associated data

8. Children's Privacy

Magic Teacher is designed to be safe for users of all ages, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA):

  • We do not knowingly collect personal information from children under 13 without parental consent
  • Parents can review, delete, or refuse further collection of their child's information
  • We limit data collection to what is necessary for the educational service
  • No behavioral advertising is targeted at children

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure adequate protection through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Appropriate safeguards to protect your rights and freedoms

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Notify users of material changes through the app or email
  • Post the updated policy with a new effective date
  • Provide reasonable advance notice of significant changes

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: krishivthakuria@gmail.com

Subject Line: Magic Teacher Privacy Policy Inquiry

We are committed to addressing your privacy concerns promptly and will respond to all inquiries within 30 days.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction where our services are primarily operated, without regard to conflict of law principles.

By using Magic Teacher, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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